Step 1: Registration (for new customers only)
Please contact netrak@berkeley.edu to request an initial consultation. Please include the following information in your email: 1. Your name; 2. Lab/PI name; 3. PI email.
After your consultation, please allow up to 3 business days for your profile to be set up. Once you are registered, you will receive two automatic emails:
- The first email (Lockbox Login Information) gives you details of your username and a link to set your password. Please set up your login credentials with the username provided. Do not use the "SSO" link for now. After setting your password, you may need to set up two-factor authentication. Please follow the instructions on the screen for this.
- The second email (Welcome to CTG NGS Submission Portal) confirms that you have set up your profile and shares the Submission portal homepage link.